Green Coffee Ultra offers a 100% satisfaction guarantee. Please read the Return and Refund Policy in full before calling customer support. If at any time you are unsatisfied with our product, you may return any opened & unopened bottles of any shipment within sixty (60) days of our shipping date for a full or partial refund of the purchase price (not including the shipping cost). To recieve a refund you must follow the following guidelines:

1. To receive a refund, you must call customer care at 888-808-7855 for Return Number (RMA#). Packages marked "Return To Sender" will NOT be processed or refunded.


2. Place your RMA# inside or outside of the package along with your name and address. Without the return number we cannot issue a refund.


3. All qualified return products must have the proper RMA number on the box (see above) and be shipped to the address given by the customer service center.

If you have any quesitons, please feel free to call our customer support line. We are here to help.

*Please remember to call customer service to get your return number (RMA number) before sending any product back or you will not be issued a refund. Packages must be returned with in 60 days.